Eric Zorn has a great post on grocery store self-checkouts and other related gripes. A Jewel store self-checkout is his starting point. We’re lucky (?) enough here in Springfield to have a couple of Jewels available for our food shopping pleasure as well. I frequent one of them because it’s close to where I live and sometimes I’m too lazy to go where there are better prices and a better produce section. I even use the self-checkout sometimes.
Be that as it may, there is one thing that really bugs me about my Jewel: I-PASS. I-PASS allows users of the Illinois Tollway System to pass through toll stations without having to stop and pay. Instead, an I-PASS device in your car is electronically read and you are charged accordingly without the inconvenience of having to stop and throw coins in a basket. It’s a fine program. And you can maintain your I-PASS account at Jewel stores. The Jewels here even advertise this service with storewide audio and visual displays. One problem: THERE ISN'T AN ILLINOIS TOLLWAY WITHIN 200 MILES OF SPRINGFIELD!
It really makes me think Jewel doesn’t have any idea what going on down here. Is their corporate structure so unyielding that they can’t exempt Springfield stores from looking foolish by hawking something no one here can use?